Making information accessible - Chucking chat for roving reference
Firstly thanks everyone for helping with the information access project of Leonie's. Just wanted to highlight something Helen found - Another way of providing a reference service discussed in the first of the abstracts for the 7th Annual Virtual Reference Desk Conference "Chucking chat: Going to Where our Students REALLY are" .The Uni of Texas Library found no one was really using chat so they set up a 'reference outreach program' called Roving Reference. I look forward to seeing the whole paper (the conference isn't until November).
http://www.vrd.org/conferences/VRD2005/track_abs.cfm?TrackID=4
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Also 'roving librarians' discussed in the 9th abstract in the conference listing called 'Wireless librarian using Tablet PCs...
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